E.E. Ward Moving & Storage has the moving and packing tips you need for a successful move. Our wide range of tips and guides can assist you throughout the moving process and help to organize your relocation near Raleigh. We are committed to providing stress-free and enjoyable moving experiences, which is why we equip you with the tools and resources needed to be best prepared for your upcoming relocation.
The most important tip for moving to NC: Plan ahead! This will give you and the mover as many options as possible.
If you choose to perform your own packing, remember light but bulky articles should be placed in large containers. Heavy items such as books and canned goods should go in small containers. Use cartons with tops so they can be taped. E.E. Ward has all packing materials available, if needed. Do not pack above the edge of the containers. They have to be placed one on top of the other inside the truck. Loaded cartons should not weight more than 50 pounds. Mark all cartons showing contents clearly and into which room they belong at destination. This will speed up unpacking. Separate items that are not to go in the truck and let the driver know. Mark: “DO NOT MOVE” BEFORE THE MOVE: Notify your post office, newspaper carrier, publishers, etc. Order your telephone, gas and electricity changed or disconnected. Transfer your fire/homeowners insurance. REMEMBER: Plan ahead! Make your arrangements as soon as possible.
Working closely with your E.E. Ward Moving Representative is your first defense in keeping your move costs under control. Unexpected or inflated moving costs often result from a breakdown in communication between the customer and the moving company. Rushing through the initial “choosing a mover” process can be detrimental to the success of a move. It is extremely important that you take the time up front to talk to your sales representative about all of your moving needs and expectations so that both parties will be fully aware of the specific circumstances they will find on moving day. For example, if you have remodeled your house since moving in, some of the furniture that went in originally may not come out the same way, and may require additional labor or equipment. Similarly, if you have assembled furniture within your home since moving in, special considerations will need to be made to move it out.
There are many other situations that can also lead to extra charges such as truck access issues due to low hanging branches or wires, steep inclines or sharp turns, delicate cement or driveway pavers, weather, parking limitations, etc. Many times there are steps that can be taken, if done ahead of the actual move date, that can save you time and money on your move.
Some other ways to keep the cost of your relocation in check are: Take Inventory! The first way to save money on your move is to move less stuff!! Local moves are done on an hourly basis, so time is money. Did you know that it takes a crew about the same time to take that box of old magazines that you haven’t looked through in years to the truck as it takes to move the sofa you sit on every day? Take a look around – are there just a few things you could live without? Likewise, intrastate, interstate and international moves are charged based on weight and/or space – so lightening the load by either having a garage sale or donating to your favorite charity is the way to go! Picking The Right Date. Most moving companies have a sliding scale of prices that reflect supply and demand on a particular day. Generally, the summer months are the busiest. Saturdays and the beginning and end of each month are busy year-round. Monday through Thursday, in the middle weeks of the month, tend to be less busy and therefore less expensive. Flexibility with your move date or an overlap between when you need to be out of your old home and are able to get into your new home can both allow you to get the best value.
Preparation. Doing your own packing can save you money. Your E.E. Ward representative can offer you plenty of literature outlining proper packing techniques, as well as sell you the paper, tape and sturdy boxes for all of your packing needs. In addition, disassembling and disconnecting items prior to the crews arrival can also save you money.
Keep In Contact! Did you know that if your driver can not locate you in order to confirm and coordinate your actual delivery date and time that your items may end up being put in storage until you can be located, costing you additional money? Always keep in contact with your relocation coordinator to ensure prompt and efficient service. Need more advice? Contact your E.E. Ward relocation representative today!
Keep your home phone number connected, it is important that we are able to keep in touch with you during the course of your relocation. Plan to be at home and make yourself available to the movers the entire day of packing, if possible. Packing times vary depending on the amount of packing that is required for your move. For the comfort of the children, it is often helpful to have them stay with friends or relatives during the relocation process.
Have your refrigerator emptied and defrosted prior to loading day. Pack day is the perfect day to accomplish this! If the packers are to pack high value items, such as silver, works of art, furs, etc., ask the packers to call you to view the packing of these particular items.
Please do not leave items such as money, jewelry, coin collections, etc. to be packed by the packers. These items should be transported by you. E.E. Ward does not accept responsibility for these items, and ask that they are not among the items to be packed. Segregate items to be carried in your car and items you will need until after the loading process has been complete so that the packers do not pack them in error. This would include any prescription medication, documents needed for closing at destination, and any other important paperwork you will need during the course of your relocation.
The packers will not pack any perishable food items, flammables, aerosols or corrosive liquids. This includes house paint, cleaners, fire extinguishers, etc. Please make other arrangements for the transportation of these items, should you decide to take them with you.
You’ve made it through the planning and packing, now it’s time for the real work – loading and delivering your goods safely to your new home! It is important that you make yourself available for the entire day on both your scheduled load and delivery day. While your driver and their helpers will do the actual physical labor, your assistance will be required during several aspects of these days. Loading Day Prior to placing your household effects on to the moving van, your driver will prepare a detailed Inventory and Condition Report of the items you are moving. Every item in your shipment, whether it’s an individual carton or piece of furniture, will be inventoried with numbered and color-coded labels. Your driver will also ask you to sign the inventory, as your acknowledgment that the pieces indicated were loaded and as verification of their condition prior to moving. The driver will also sign the form and will present you with a copy. Be sure to keep this inventory with you for use at your new home. The driver will also require your signature on the bill of lading. This is the contract by which you authorize us to transport your possessions and agree to pay for those moving services.
The bill of lading serves to confirm the moving services performed, pickup and delivery schedules, and the valuation and protection plan that you’ve selected. If you cannot be present at the time of loading, you’ll need to arrange for a responsible person to act as your agent in signing both the bill of lading and the inventory list. Make sure you’ve provided both your driver and your relocation coordinator with phone numbers where you can be contacted during transit to your new residence. This will make scheduling delivery easier for everyone involved! Delivery Day Your driver will be in contact with you a minimum of 24 hours prior to the expected arrival time to confirm actual delivery arrangements.
When your shipment arrives, you can help expedite the unloading process by making sure the crew has clear access to the home and by having a room-by-room floor plan in mind. As items are unloaded you can let the driver and movers know where you want things placed in your home. You should check items off the Customer Check-Off Sheet as they’re brought in, noting their condition. If an item appears to have been damaged during transport, or is missing, immediately make a note of this on the inventory including the driver’s copies and notify your move coordinator. The driver and moving crew will also reassemble any items at this time that they may have disassembled at origin. Minimal unpacking (mattresses) is typically done at this time as well. Unpacking means taking the items out of their shipping boxes and placing them on the nearest flat surface, it does not mean putting them away. If you require unpack and put away service, please let your relocation coordinator know prior to delivery so arrangements can be made. Extra charges do apply.
Plan to leave all utilities on until the day following the loading of your household goods. Having a phone that is working is invaluable, as communication is key during any relocation. Make yourself available the entire day of loading. Check the inventory to see that you agree with the notations made by the driver as to the present condition of your furniture. If there is a discrepancy, please make a note of it on the same inventory sheet. Items of extraordinary value that are being shipped by the movers, such as antiques, works of art, etc., should be noted separately on the inventory, along with their value. Walk through the house, garage, cellar, attic, backyard and any storage areas around the home to make sure nothing was missed by the movers. Check all drawers, cabinets and closets in all rooms for articles that may have been missed during the packing or loading process. Make travel arrangements for departure on the day after your loading. On the day of loading, make sure the driver and E.E. Ward are aware of how to reach you en-route and at destination.
To assure that everything that was loaded at origin is delivered at destination, you must check off the inventory yourself. Ask that the driver and helper call off to you the inventory numbers on each box and piece of furniture, and mark them off on the inventory as called. Check the condition of each piece as closely as possible upon delivery to your home. Make a note of any exceptions to the condition of your household goods on the inventories upon delivery. There is a column on the inventories especially for your exceptions. Boxes that contain items of high value, such as silver, works of art, etc., should be unpacked immediately and checked for concealed damage. The driver is responsible for setting up the beds and reassembling any items that he disassembled at origin. This would not include hanging pictures or other permanent wall fixtures. If you wish to have everything unpacked, please let E.E. Ward know ahead of time so we can make the proper arrangements to have this accomplished. If E.E. Ward Moving & Storage does the unpacking, we will remove the debris (packing paper and boxes) from the residence. If you choose to do your own unpacking, debris removal is available, contact E.E. Ward Moving & Storage to set up a pick up date and time, after you have completed your unpacking.
Note: Unpacking service means removing items from the box, placing them on the nearest flat surface and removal of the debris. It does not mean putting items away in cupboards, drawers, etc. Before the driver leaves, make sure you have noted on the inventories the condition of your household goods and any missing items. In the event you should have any missing or damaged items, please call E.E. Ward Moving & Storage as soon as possible and we will mail the necessary claim forms to you, and start a trace on the missing items. Upon receipt of these forms, complete them as soon as possible and return them in the enclosed self-addressed, stamped envelope.
Heat from the sun can raise temperatures inside a closed moving van to more than 150 degrees. To reach their destination, vans often travel through warm climates or high altitudes (both dangerous to pressurized containers). Even in the middle of winter, heat builds up inside. Many common items including aerosol hair spray or cleaning products can trigger an explosion or fire that can destroy your possessions when packed inside a van. While our drivers are trained not to pack or load any articles which may be explosive, you are responsible for ensuring that such items are not a part of your shipment. For your own safety, make sure that no member of your family packs these items in a container to be moved. Replacing a can of hair spray is much easier than replacing all of your belongings. For the safety of your belongings, review the following list and eliminate all dangerous items prior to packing: Any aerosol can including, but not limited to:
Other flammable products:
Generally, we do not move household plants on the moving van. However, if it is absolutely necessary that you move them, here are some guidelines that should be followed:
Air Conditioners: Consult your authorized dealer or service man on your particular model. Some sealed units should be bolted down. Dryers (electric or gas): Check with your service man. Motors may need to be checked and secured. Freezers: These appliances must be completely defrosted one or two days prior to moving. They should be dried and aired to avoid musty odor. Safety of contents cannot be guaranteed, so it is best to empty your freezer and plan a meal that will use up perishable contents. Check with your service man to be sure the motor is bolted, if necessary. Refrigerators: Defrost and thoroughly dry your refrigerator before moving. This is very important. The doors should be left open several hours to air after defrosting. All pans, trays, crispers, shelves or removable parts should be removed and wrapped individually. Have your refrigerator serviced. The motor may have to be bolted down before moving. Do not plug it in at the new home until it has been unbolted. Sewing Machines: These do not need special servicing for local moving.
For long distance, the driver should stuff paper in and around the machine and place paper between the lid and base to prevent rubbing. Stoves: Stoves must be disconnected prior to pickup. Be sure gas lines are shut tightly and capped. For electric ranges, removable coils (and all other removable parts) must be packed separately. Television Sets: Some TV sets require that they be checked before moving. Some color TVs must be serviced both before and after moving. Television antennas should be removed from roof tops and disassembled (if necessary). Washers: Washers must be serviced by an authorized service man. Motors should be checked and secured, tumbler action protected and fastened in place.
If the original carton and packing materials are no longer available, you may need to crate it prior to moving day. If the item can fit in another sturdy carton, line it with plenty of newsprint paper or styrofoam before packing. Seal securely and mark “Extremely Fragile” on the carton. When packing a personal computer, printer, scanner, or other equipment:
Before moving your CD player, there are certain procedures to follow which will protect your system from mechanical failure or damage due to normal physical shock which occurs during transport. If the following tips are used prior to moving, your CD Player should arrive safely at destination.
ACCESSORIAL (ADDITIONAL) SERVICES – services such as packing, appliance servicing, unpacking, or piano stair carries that you request to be performed (or are necessary because of landlord requirements or other special circumstances). Charges for these services are in addition to the transportation charges.
ADVANCED CHARGES – charges for services not performed by the mover but instead by a professional, craftsman or other third party at your request. The charges for these services are paid for by the mover and added to your bill of lading charges.
AGENT – a local moving company authorized to act on behalf of a larger, national company.
APPLIANCE SERVICE – preparation of major electrical appliances to make them safe for shipment.
BILL OF LADING – the receipt for your goods and the contract for their transportation. It is your responsibility to understand the bill of lading before you sign it. If you do not agree with something on the bill of lading, do not sign it until you are satisfied that it is correct. The bill of lading is an important document. Don’t lose or misplace your copy.
BINDING / NON-BINDING ESTIMATE – a binding estimate is an agreement made in advance with the mover that guarantees the total cost of the move based on the quantities and services shown on the estimate. A non-binding estimate is the carrier’s approximation of the cost based on the estimated weight of the shipment and the accessorial services requested. A non-binding estimate is not binding on the carrier and the final charges will be based on the actual weight and tariff provisions in effect.
CARRIER – the mover providing transportation of your household goods.
C.O.D. – transportation for an individual shipper for which payment is required at the time of delivery at the destination residence (or warehouse).
EXPEDITED SERVICE – an agreement with the mover to perform transportation by a set date in exchange for charges based on a higher minimum weight.
FLIGHT CHARGE – an extra charge for carrying items up or down flights of stairs.
GUARANTEED PICKUP AND DELIVERY SERVICE – an additional level of service whereby dates of service are guaranteed, with the mover proving reimbursement for delays. This premium service is often subject to minimum weight requirements.
HIGH VALUE ARTICLE – items included in a shipment that are valued at more than $100 per pound. INVENTORY – the detailed descriptive list of your household goods showing the number and condition of each item. LINE HAUL CHARGES – charges for the vehicle transportation portion of your move. These charges apply in addition to the additional service charges.
LONG CARRY – an added charge for carrying articles excessive distances between the mover’s vehicle and your residence.
ORDER FOR SERVICE – the document authorizing the mover to transport your household goods.
ORDER (BILL OF LADING)
NUMBER – the number used to identify and track your shipment.
PEAK SEASON RATES – higher linehaul charges that are applicable during the summer months.
PICKUP AND DELIVERY CHARGES – separate transportation charges applicable for transporting your shipment between the SIT warehouse and your residence.
SHUTTLE SERVICE – use of a smaller vehicle to provide service to residences that are not accessible to the mover’s normal, larger line haul equipment.
STORAGE-IN-TRANSIT (SIT) – temporary warehouse storage of your shipment pending further transportation, for example, if your new home isn’t quite ready to occupy. You must specifically request SIT service, which may not exceed a total of 90 days of storage, and you will be responsible for the added charges for SIT service, as well as the warehouse handling and final delivery charges.
TARIFF – the mover’s required, published price list of rules, regulations, rates and charges for the performance of interstate moving services.
VALUATION – the degree of “worth” of the shipment. The valuation charge compensates the mover for assuming a greater degree of liability than that provided for in the base transportation charges.
WAREHOUSE HANDLING – an additional charge applicable each time SIT service is provided. This charge compensates the mover for the physical placement and removal of items within the warehouse.
Careful packing is one of the most important aspects of your move. HOW TO PACK BOXESCushion. Use good wrapping and cushioning material. NEVER USE NEWSPAPERS! Newspaper ink has a tendency to rub off on everything it touches and can be almost impossible to remove from items like fine china. Use “newsprint” (unprinted newspaper) as cushioning material. You can purchase newsprint from E.E. Ward Moving & Storage or from many other local sources such as mini storages or office supply stores. The amount of newsprint you use depends on the items being packed. Assemble boxes. Invert box, fold in flaps. Place one or two long pieces of plastic packing tape across center seam, and one piece along each side seam. Do not cover any printing. Make bottom cushion. Put loosely crumpled unprinted newsprint in carton bottom to a depth of approximately four inches. Wrapping. Each item should be individually wrapped–with crushed paper between items as needed. Wrap all fragile, breakable items in paper. (Not necessary for soft items like bedding, etc.) This not only protects the item, but protects other items from it. Wrapping also helps things fit snugly in the box and prevents them from shifting. Use unprinted newsprint for most items, tissue paper for very fragile things. Pack large and heavy items first. Pack smaller items next. Use these to fill in spaces around larger items. Fill all empty spaces with small items or crumpled paper. Leave no gaps in the carton. This helps make it crush-proof. Periodically lift carton to check weight – box should not be too heavy for one person to lift comfortably. Make a top cushion. Leave 1/4 to 1/2 inch of space at the top of the carton. Fill this space with crumpled paper. Sealing – Labeling. When closed, the carton’s top or sides should neither bulge nor sag. Tape top seams securely. Label boxes clearly. Write your name, northAmerican contract number, the room to which the box should go in your new home and a general description/inventory of contents. Write “fragile” only if items within are truly fragile. (Otherwise, good loading decisions will be impossible.) Mark “unpack first” on boxes containing items you’ll need right away in your new home. You may want to pack a special ”unpack first” box with items such as toilet paper, paper plates, napkins, plastic ware, light bulbs, bar soap, towels, etc. We can also provide wardrobe cartons to hang your clothes in, so they don’t get wrinkled during your move. PACKING OF PARTICULAR ITEMS
HIGH VALUE ITEMS All stocks, bonds, currency, jewelry, furs, stamps, coins, securities, negotiables, insurance policies and valuable papers should not be packed for transit in the van. Either transport these items yourself or make arrangements with your banker for their transfer. Some helpful hints:
If you require more detailed information about how to pack, please ask your E.E. Ward representative for a copy of northAmerican’s Home to Home Better Move Planner as a guide, which is available for free just for asking!